Refund Policy

At Nakhrelee, we want your shopping experience to be delightful. If you’re not satisfied with your purchase, we’re here to help with an easy
refund process.
When Can You Get a Refund?
• Refunds are available for returns requested within 7 days of receiving your order.
• The item must be unused, unwashed, and in its original condition, with all tags and packaging intact.
• Refunds are not applicable for customized, altered, or discounted items.
Refund Process

1. Initiate a Return: Contact us at support@nakhrelee.com with your order details.
2. Approval: Once we approve your return request, ship the item to the address provided.
3. Inspection: After receiving the product, we’ll inspect it to ensure it meets our return criteria.
4. Refund Issued:
• Approved refunds will be processed to your original payment method within 7-10 business days.
• For COD orders, refunds will be issued via bank transfer or store credit.
Refund Exceptions
• Shipping fees are non-refundable.

• Items returned in damaged or used condition will not qualify for a refund.
Damaged or Defective Items
If you receive a damaged or defective product, contact us within 48 hours of delivery with photos. We’ll arrange a replacement or a full refund at
no additional cost.
Need Help?
For any questions, email us at support@nakhrelee.com

Your satisfaction is our priority, and we’re here to ensure a hassle-free refund process.